4 Ways to Prepare Ahead for Online Event Outages 1

4 Ways to Prepare Ahead for Online Event Outages

Due to the Delta variant, many big events are still being held online or as a hybrid event. Therefore, event planners and convention centers need to be prepared to handle online outages, which are simply a fact of life when it comes to online events. Here are four essential ways to plan ahead:

  • Have a contingency plan in place to minimize disruptions – you will need some IT professionals to consult on this.
  • Use hybrid services – you don’t want all of your services to be onsite, but you don’t want them 100% in the cloud either, in case of outages.
  • Understand the tech and trust key team members – you need to know what you are dealing with and what could lead to an outage. Some trustworthy team members should be placed in charge of the technologies they understand best. Sometimes these key players may need to be third-party consultants.
  • Maintain good communication – let vendors and attendees alike know what your contingency plan is if something goes wrong. If there is a technology failure or some type of distribution, have a way to get the word out immediately, so everyone knows what is going on and the ETA on a fix.

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